Order, Shipping and Refund Policy

Thank you so much for trusting me with your special keepsakes 🤍 Each piece is handmade with care, and because of the custom nature of my work, please review the policies below before placing your order.

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Flower Drop-Off & Shipping Policy

Timeframe to Send Flowers

Flowers must be dropped off or shipped within 14–21 days of placing your order.

• Orders without received flowers after 21 days may be canceled or subject to the refund policy

• After this timeframe, I cannot guarantee flower quality or availability in my schedule

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Local Drop-Off

I offer a convenient local drop-off option:

• Flowers can be placed in the lockers located by the road at my home

• After placing your order, you will receive:

• A locker number

• A secure access code

• Drop-offs are available anytime

Please label your flowers clearly with your name and order information.

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Shipping Your Flowers

If shipping your flowers, please send them as soon as possible after your event.

Shipping tips:

• Wrap flowers in paper towels (not soaking wet)

• Place in a sturdy box with padding (do not let flowers touch each other. Lay them in a single layer, put a paper towel, then another layer, paper towel, etc.)

• Do not wrap fresh flowers directly in plastic

Delays can impact the final result of your keepsake.

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Important Notes About Flowers

• Flowers that arrive late, damaged, or wilted may affect the final product

• I am not responsible for shipping delays or damage during transit

• Orders may be canceled without refund if flowers are not received within the required timeframe

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Refund Policy

Due to the custom and handmade nature of each piece, refunds are limited and based on the time since purchase:

• Within 20 days of purchase: 100% refund

• Within 45 days of purchase: 50% refund

• Within 60 days of purchase: 25% refund

• After 60 days: No refunds will be issued

Refund timeframes are based on the original purchase date.

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Additional Refund Information

• Once materials are received or work has begun, refunds may be reduced or no longer available

• Time and space are reserved for each order, which is why refunds decrease over time

• By placing an order, you agree to these terms

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Need Help?

If you have any questions about your order, shipping your flowers, or timelines, please don’t hesitate to reach out. I’m always happy to help 🤍